The E-Signature feature is included in the Professional package at no additional cost. The package comes with a certain number of credits, which are allocated based on the number of employees in your company.

The number of e-signature credits you receive monthly depends on your company's package size (employees in your subscription). Here's how it’s calculated:

Example: For example, if your subscription is for 50 employees but you have only 31 active employees, you will still receive 5 credits.

If you need more credits than the ones provided, you can purchase additional credits. These credits are sold in packs of 50, 100, or 150 and are priced at $0.50 per credit. The purchase will be charged separately from your subscription.

Your account will be replenished with the allocated credits at the start of each subscription month. For example, if you subscribed on May 8th, your credits will be replenished on the 8th of each following month.

Unused credits do not expire and will carry over to the next month. For instance, if you are allocated 10 credits but only use 5 in a given month, the remaining 5 credits will be available for use in the following month.

One credit is equivalent to one document sent for e-signature.

You can check the number of credits used on Billing page of your PeopleForce platform. Look for a tab or area labeled Service, where you’ll find detailed information about the credits consumed.