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View and analyze survey result
View and analyze survey result

Learn how to analyze the results of employee surveys

Updated this week

Survey analysis is the pivotal process of transforming raw survey data into actionable insights and answers, facilitating continuous improvement for your business.

Organized in tables, rows, and columns by PeoplePulse, survey data becomes easily comprehensible and accessible for real-time analysis as employees respond. Furthermore, the flexibility to export survey results in CSV, Excel, or PDF formats ensures seamless utilization.


Overview

The Agreement score provides comprehensive insights, presented in percentages, regarding participants' responses to rating questions. For more in-depth information, use the following filters to customize your view:

- Department

- Division

- Position

- Location

- Employment Type

- Genders

- Ages

- Tenures

The Overall sentiment offers insights into the average sentiment derived from all rating - based questions upon completing the survey with the number of employees who gave that rating.

Participants

After launching the survey, responses will be updated in real-time, meaning you can observe the survey results as they come in. Real-time result updates also help you monitor the survey process and promptly reach out to participants who haven't completed the questionnaire, sending them reminders in the Participants tab.

Questions

The Questions tab offers insights into the number of responses received for each question. The Comments column tracks the number of comments provided by participants.

Detailed statistics for each question can be individually accessed and analyzed by clicking on the question itself, providing in-depth insights into participant responses.

The presentation of detailed statistics may vary based on the question type:

  • Agreement score: Applicable to rating questions, showing results in a percentage format.

  • Simple choose questions: Results displayed as a percentage rate for questions with single-choice answers.

  • Text questions: Highlights frequently used words in bold and large letters based on participant responses.

The Segment filters play a crucial role in tracking the Response rate, number of responses, and comments based on different parameters such as department, location, division, etc. For rating-type questions, the Agreement Score and Average Score provide valuable insights into satisfaction levels across departments and employees, particularly in larger companies.

In the Responses tab, you have the capability to view individual employee responses to all survey questions in non-anonymous surveys.

In the Comments tab, you can review and access the comments related to a specific question.

⚠️ Comments become visible only when the number of comments reaches the specified threshold set in the survey settings under the "Anonymity threshold" field. For example, if you set the threshold to 3, comments will become visible only after receiving 3 comments for a particular question.

Score grid

In the Score grid tab you can see the answer statistics in table format. In the filters choose a department, and in it choose a certain position and see how your employees reacted. All filtered can be combined to expand the data for analysis.

Comments

In the Comments tab, you can review and access the full set of comments for all questions. Additionally, you have the option to export all comments in CSV format.

⚠️ Comments become visible only when the number of comments reaches the specified threshold set in the survey settings under the "Anonymity threshold" field. For example, if you set the threshold to 3, comments will become visible only after receiving 3 comments for all questions.

FAQ

How to download all comments from survey?

To download all the comments you can in the Comments tab by clicking the Export button.

Why don't I see the answers to the questions?

Answers become visible only when the number of survey participants reaches a certain threshold set in the survey settings under the "Anonymity threshold" field. For example, if you set the threshold to 3, the answers will become visible only after 3 people complete the survey.

Why don't I see the comments to a particular questions?

Comments become visible only when the number of comments reaches the specified threshold set in the survey settings under the "Anonymity threshold" field. For example, if you set the threshold to 3, comments will become visible only after receiving 3 comments for a particular question.

Why don't I see the all comments to all questions?

Comments become visible only when the number of comments reaches the specified threshold set in the survey settings under the "Anonymity threshold" field. For example, if you set the threshold to 3, comments will become visible only after receiving 3 comments for all questions.

How to view responses to text questions in a survey?

To view responses to text questions, go to the "Questions" tab. Select the specific question for which you want to see responses and click on it. You will be taken to a page with all the results for that question. Under the "Responses" section, you will find all the text responses provided by participants to that question.

Can two drivers be used for one question?

No, only one driver can be used for a question.

How can I upload results for a specific department?

Go to the Questions tab, where you have an overview of all survey questions. Use the filter option and choose the specific department for which you want to export results. Look for the three dots located in the upper right corner of the screen. Click on the three dots and select the desired export format. You have three options: PDF, Excel, or CSV. After selecting the format, the file will be automatically downloaded to your computer.

How to export answers to a particular question?

To upload all provided answers to a specific question, go to the Questions tab, choose the desired question, and click on it. Utilize filters if you wish to exported answers only from a specific department, such as HR. Click the Export button, and the file will be automatically downloaded to your computer.

How to export all questions and answers from all participants?

To upload all questions and answers from all participants, navigate to the Questions tab and click on the three dots in the upper right corner. Choose from three options: PDF, Excel, or CSV. After selecting the format, the file will be automatically downloaded to your computer.

How to export the results for a specific driver?

To download results for a specific driver, go to the "Overview" tab, select the desired driver, and click on it. You will be taken to the results page for that driver. To download numerical results, click the "Export" button on the left; to download comments, choose the "Export" button on the right.


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