In addressing the common challenge of restricted access to certain profile sections, such as personal information or emergency contacts, the introduction of our new change request forms eliminates the need for employees to wait on system admins. Traditionally, these requests would lead to delays and a lack of transparency in the modification process.

Now, employees can autonomously initiate changes to their profiles through the self-service form, even in sections that were previously inaccessible to them. This form not only facilitates modification requests but also incorporates a tracking feature, allowing employees to monitor the progress of their requests within the system.