Department levels are designed to support more complex organizational structures and provide better flexibility for reporting, automation, and visibility.
Why we're adding department levels
Many companies don’t use a flat department structure. Instead, they work with different types of units such as:
Teams
Units
Subunits
Subdepartments
Department levels will help organizations reflect their internal structures more accurately in PeopleForce.
How it works
A new Levels tab is added to the Department settings. From here, admins can define their own list of levels (e.g., Department, Unit, Subunit, Team) and assign a color to each. These levels are entirely optional—organizations that don’t need them can continue using the current setup.
Note: Levels are defined as a flat list. There’s no fixed hierarchy - for example, a "Sub-unit" doesn’t have to belong to a "Unit."
How to apply levels
When creating or editing a department, users will be able to assign a level to it from the list they created.
How to use department levels
You can now use Department Levels as a condition when setting up rulesets in Workflows, Reviews, Surveys, or Permissions.
To apply this, go to any section where rulesets are configurable (for example, when assigning a workflow or launching a review). In the Assignable ruleset dropdown, you’ll find a new option: Department level. This option allows you to select one or more levels — such as Unit, Sub-unit, Department, etc.
The system will then automatically include all employees assigned to departments at the selected level(s), so you don’t need to select individual departments manually.
This makes it much easier to apply rulesets to the right group of people and ensures accuracy and consistency across the platform.
Workflows
When building or updating workflows, you can now apply them based on department level.
For example, a workflow can automatically apply to all employees within departments marked as Unit — no need to select each department manually.
Reviews
When launching performance reviews, use department levels to target entire layers of your organization (like all Units), skipping the need to pick each department individually.
Surveys
Let’s say you want to collect feedback from all employees working in regional offices across various departments - and those offices are grouped under the Sub-unit level.
Instead of selecting each department manually, simply apply a Department level filter and choose Sub-unit. The system will automatically include all employees in departments at that level - saving time and ensuring no one is missed.