A key performance indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Companies use KPIs to evaluate success in reaching targets. High-level KPIs may focus on the overall performance of the business, while low-level KPIs may focus on processes across departments like sales, marketing, HR, or support.
How to start
To start, go to the Performance section, and open the KPIs tab. Here you will be able to see all the KPIs across your organization, and it can be filtered by 'Type' and 'Owner'.
To create a KPI you need to add a 'Name', 'Type', 'Unit', and 'Owner'.
To set up numbers for each month, you need to open the created KPI and add the needed value for each month.
To update your monthly reached target you can press the button "Update Progress" fill out your result and indicate the date.
Note! You can update the result just till the current period, not for the future.
KPIs will also be available in the employee profile in Performance tab and can be added there too.
