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Integration with Google Calendar on the company level
Integration with Google Calendar on the company level

Learn how to enable the Google Calendar integration on the company level and use Google Meet for interviews and 1-on-1s

Updated over a week ago

What can this integration do?

This integration can automatically add your PeopleForce events (such as Interviews, and 1-on-1s) to your Google Calendar and display the Meet link for your meeting in PeopleForce.

How to enable integration?

First, create a service account using Google Cloud Console, then copy the JSON file from your account and paste it down below. For additional information on creating a service account using the Google Cloud Console, please refer to this article.

⚠️ This is domain-level integration, therefore user performing integration must have permissions such as Admin for Google Workspace.

After the integration is enabled, users will be matched by their work emails. If the work email doesn't match any of the emails in the Workspace, such employee will not be able to use the benefits of the integration.

How to use Google Meet with interviews?

  1. To schedule an interview with Google Meet, open a job candidate and select the Google Meet method.

2. All the interviewers will see the scheduled interview in the "Me" section > "Interviews" tab.

3. The candidate receives an email invitation letter and joins the interview using a button in the email or Google Calendar.

How to use Google Meet with 1-on-1s?

Create 1-on-1 and verify that the status of 1-on-1 is Scheduled. In the future, a link to join Google Meet will be added automatically.

Scheduled 1-on-1 will be automatically added into the employee's calendar with the link to join.

How to remove integration?

To remove the integration, go to Settings > Google Calendar. Click Uninstall and confirm changes. The integration will be shortly uninstalled and will not affect you or your employees anymore.

What does Company-level integration mean?

Company-level integration is managed by the organisation admin, which is safer as it prevents users from integrating with unapproved sources or changes of phishing. It doesn’t put pressure on each user to go into their accounts and set up an integration - integration is done once. It will affect everyone who is matched by the integration parameter (usually work email). It can be controlled on a company level and uninstalled at once for every user.

User-level integration is managed by every user, which allows more freedom in selecting an account to integrate. The user’s email doesn’t have to match the email in PeopleForce, as there’s only one user integrating at a time.

The approach should be chosen based on the type of integration and information it will get access to.

Troubleshooting

I don’t see Settings or Integrations.

It could be that your user doesn’t have access to these pages. Please contact your PeopleForce administrator to enable integration or provide you access.

I don’t see the integration in the list.

Google Meet integration is only available for PeopleRecruit or PeoplePerform users. If your company is not a subscriber to one of those modules you will not be able to see the integration or install it.

When I try to add integration, I don’t see available accounts.

Make sure your company uses the Workspace plan from Google. You will not be able to integrate with your personal email, only with the Workspace plan.

When I try to add integration, I receive an error.

If you receive an error that you don't have sufficient permissions check that you are an admin or have integration permissions for Google Workspace.

If you receive other errors please reach out to our support.

I integrated but don’t see events in my calendar

  1. Make sure that you have the same work email in PeopleForce as your email in Google Workspace. Users will be able to use integration only if their emails match both systems.

  2. Only events created after integrations will be affected by the integration. Events that were created before successful integration will not be affected or synced from PF to your Google Calendar.

Legacy integration on Employee-level

✨ Employee-level integration is only supported for already integrated users. New users will not be able to integrate. For integrating calendars, please use company-level integration.

How to check if I’m using old integration?

Head to your account profile and check the integrations section. If you see Google Calendar enabled there - you are a user of the old integration.

How to remove old integration?

Head to your account profile and if you see Google Calendar in your integrations you should also see a red button “Disconnect”. Click on the button and confirm removing of integrations.

How can I check if anyone in the company still using user-level integration?

If your company joined PeopleForce after January 21st, 2023, then your company does not use user-level integration.

If you joined earlier and would like to check if anyone still has their account integrated, contact our support team and we will help you out.

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