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Submit your complaint to Safe Speak
Submit your complaint to Safe Speak

This guide explains how to use Safe Speak as an anonymous reporting channel for the employees 😊

Updated over a month ago

PeopleForce offers a secure and anonymous reporting feature called Safe Speak for all users. With Safe Speak, users can:

  • Submit reports of work-based misconduct anonymously while maintaining complete control over the information they provide.

  • Feel empowered to express their concerns, fostering a company culture where everyone can safely voice their opinions without the fear of reprisal.

  • Stay informed about the complaint they've reported and communicate with the complaint manager without revealing their identity.

This article offers guidance on how to report instances of misconduct and how to effectively follow up on a complaint. Keep reading to understand the reporting process and discover how to stay updated on your complaint.

⚠️ The system ensures complete anonymity for reporters, as it is technically impossible to track their identity. The anonymous submission page operates through an external URL, and reporters are not logged into PeopleForce.

Ways to submit an anonymous report

You can submit an anonymous report using several methods within the system:

  • Navigate to the Me section, then select Cases, and choose Anonymous case.

  • A link to the report can be added to the company's homepage for easy access.

  • You can also access the reporting form via a link provided in the Knowledge Base, which can be shared with all employees.

Submit an anonymous report

  1. Go to the reporting form link and click Report a new complaint.

  2. Select a Category that best describes your report.

  3. Enter a Subject, provide a Description of your experience.

  4. Optionally, upload any files that provide context to your description, then click Next.

  5. Review the case details and click Submit.

    ⚠️ Be sure to save the unique password provided on the submission confirmation page. You'll need it any time you want to access your complaint for responses or updates in the future.

Save your password

You won't receive any emails or notifications about responses or updates to your complaint, so saving your password is essential. You can follow up on your complaint by going to the start page and entering your unique case password. PDF version of the confirmation form will be automatically downloaded on your computer.

⚠️ There will also be a unique QR code you can scan to access the complaint on your mobile phone. When scanning the code you will access your complaint directly, without the necessity to enter the passcode.

⚠️ Reporters do not receive notifications about updates. They must follow up on their complaint through the reporting form link.

Access an anonymous complaint

To access a complaint you've submitted, follow these steps:

  1. Locate the unique complaint password provided when you submitted the complaint.

  2. Go to the reporting form link and click Follow up on a complaint.

  3. Enter your unique complaint password and click Lookup.

  4. This opens your case log, displaying your original submission and any responses from the Safe Speak manager.

Respond to a Safe Speak manager or add additional information

To respond to a Safe Speak manager or add additional information, follow the steps below:

  1. Locate the unique complaint password provided to you when you submitted the complaint.

  2. Go to the reporting form link and click Follow up on a complaint.

  3. Enter your unique complaint password > Lookup a complaint with a passcode.

  4. Read and respond to any messages from the Safe Speak manager by entering an anonymous message in the text box.

  5. To attach a file, click the Upload file icon and select the document(s).

  6. Click Comment to send.

  7. The response appears in the messaging history, along with any attachments. You can access the complaint and all its content, including messages and attachments, until it is deleted by a Safe Speak manager.



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