Overtime tracking lets you record overtime as a separate type of time entry, instead of mixing it into regular working hours. When overtime tracking is enabled for an Attendance policy, employees submit overtime as an overtime request (with a required comment explaining the reason), approvers review it, and managers can track overtime requests in a dedicated view and export them. This flow makes overtime easier to control and audit, and it keeps overtime data clean.
Enable overtime tracking and approvers for an Attendance policy
To turn on overtime tracking, you first need to enable it for an Attendance policy. Think of the policy for which you want to use overtime, for example, your Default policy, or a separate policy you apply to specific teams/projects where overtime should be allowed.
To configure it:
Go to Settings > Attendance policies.
Do one of the following:
Open an existing policy you want to update (for example, Default), or
Create a new policy, for example, an Overtime-enabled policy. Detailed guide here.
In the Overtime section, enable overtime tracking.
Click Next.
Configure overtime approvals
After overtime is enabled, overtime is handled through requests and overtime approvals become mandatory by default. In this step, you only define who approves overtime requests (e.g., employee manager), and you can add additional approvers if your process requires them. To do it, complete the following steps:
In the same policy setup, open the Approvals section.
In Overtime approvals, select the approver (for example, Manager):
Manager: The employee’s direct supervisor to whom they report within the organizational structure.
Manager's manager: The indirect manager with greater influence or responsibility than the direct supervisor.
Specific person: You can select any individual from the drop-down menu.
Team lead(s): The manager responsible for overseeing the employee's team.
3rd level manager: The individual designated as the third-level manager in the organizational hierarchy.
Person reference: An individual linked to the employee's profile through a custom field.
Department's manager: The manager responsible for the employee's department.
Add additional approvers if needed using + Add approver.
Configure additional options shown on the page:
Skip unassigned approvals to automatically bypass them to streamline the process.
Enable substitutions for approvers on non-working leave to automatically forward approval requests to a substitute if the assigned approver is unavailable.
Click Next.
Overtime tracking will work only for employees' locations assigned to the Attendance policy. So, open the People section and make sure all required locations are selected.
Save the policy.
Review and approve overtime requests
When overtime tracking is enabled, employees submit overtime through an Overtime request (in the Attendance > My or Clock-in widget), and approvers review these requests on the Requests page. You can open an overtime request from:
To-dos on the Home page
Inbox
Requests > My - to view requests related to you, such as requests you submitted, requests assigned to you for approval, or requests where you already took action
Requests > Company - to view overtime requests across the company, if you have access to the company requests
The Requests page includes submitted overtime requests with all statuses in a seperate section. Unapproved overtime requests appear in the Awaiting approval or Requiring my approval section.
When you open overtime requests, you can:
review the request details, such as Date, Time, Duration, and Comment
check who the request is for and who submitted it
approve or reject the request
leave comments if some details need clarification
mention colleagues in comments to involve them in the discussion
share the request with them so they become collaborators on that specific request
If additional clarification is needed, you can use the Comments section inside the overtime request. Here, you can:
leave comments
mention colleagues in the discussion
share the request with them so they become collaborators
Collaborators get access only to that specific request. This is useful when you need another manager, HR teammate, or payroll specialist to review the request or join the discussion.
View approved overtime on the company level
If you have the Access attendance data across the company permission, you can use Attendance > Company > Overtime to review only approved overtime records. Because only approved overtime is shown here, the tab is better suited for payroll checks, final review, and export of confirmed data.
While the Requests page is used to work with the approval process, review request details, discuss requests in comments, involve collaborators, and approve or reject submissions. The Overtime tab in Attendance is used to review the final approved overtime records after that process is complete.
In this tab, you can check the employee name, date, time range, overtime duration, and status. You can also use search, filters, and export to work with approved overtime data more easily.
